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What consumer protections exist for online banking fraud in Australia?

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Q

Can you explain the legal protections available to consumers in Australia who fall victim to online banking fraud?

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2 answers from the community

A

Australian law provides consumer protections under the ePayments Code, which requires banks to reimburse customers for unauthorized transactions in many cases.

1 year ago

A

Consumers can also seek recourse through the Australian Financial Complaints Authority (AFCA) if they experience online banking fraud.

1 year ago